ARTIKEL DUNIA KERJA : Didn't Get The Job and Wondering What You Did Wrong?

Your resume is up to date and modified to reflect the potential company's vision and the job description. You have the qualifications. You wrote a customized cover letter. You passed the phone screen. You were invited for a face-to-face interview with Human Resources. You went to the next step of interviewing with the hiring manager, maybe a peer and maybe even the division head. You gave great answers to their questions. You provided them with success stories. You asked them intelligent, probing questions about the business. You liked them. They seemed to like you.

Then you get the response from HR or, even worse, the automated reply that basically says: "Thanks, but no thanks.You can't believe the news and really need feedback as to what went wrong. You keep asking yourself, "What did I do wrong."

Here's the answer: Maybe nothing. With the wealth of talent available these days, there are more people under consideration for each position that ever before. The competition is stronger, the skills are more defined and the depth of expertise is substantial. Given all that, you may have been equal to any number of candidates and even ahead in some aspects. The company has one requisition and they need to decide who fills it. In fact, there may be a number of very qualified candidates who are getting the same message as you.

Despite not getting the job, think about your next actions because it's not over - yet! First, thank the hiring manager for his/her time and consideration. It shows class and character. Send a separate note to the HR person with your thanks for the opportunity. And here's second (and the brave) part - ask for feedback from the HR person. Choose questions that will help you understand any concerns they may have had:

* Were there qualifications they thought were not strong enough?

* Did you need more experience in one particular aspect of the work?

* Was it a matter of "fit?"

The HR person will appreciate your concern and wanting the feedback. S/he may remember you for a future position and, if the selected candidate happens to not work out, you may get a callback for a "refresher" interview to see if you could fill the position. It has happened, so keep the lines of communication open. Let the HR person know that you'd like to stay in touch should there be any positions that fit your qualifications because you like the company and that not being selected is no reflection of the company's standing in your opinion.

There may be some HR people who will have no insight as to the reason another candidate was chosen over you or may not want to discuss specifics. That's their choice or they may be instructed to not get into discussions on the subject. Thank them just the same. Leave it all on a pleasant note.

If they are willing to discuss the situation, let them explain what they heard from the hiring manager. If there were specifics, take note and use the feedback as a tool to help you in your next interview or to point you in a direction to augment your knowledge.

Use each interview as a chance to hone your presentation skills and learn more about the conversational nature of interviewing. It is never wasted time or effort. Not being selected for a position, while disappointing, may not be a reflection on you or your qualifications. It is simply a business decision.

JOB, JOBS, EMPLOYMENT

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